FAQ’s

Here are answers to some of the most common questions we get asked. If you have questions that aren’t answered here, please get in touch.

Q.
Where is Prime Skin Clinic based?
A.
Prime Skin Clinic is based at 58 Skiddaw Road, Carlisle, Cumbria.
Q.
Can I wear makeup to my appointment?
A.
To save time we recommend you not to wear any makeup to your appointment. If this is not practical, for example you are coming to your appointment straight from work, we are happy to remove your makeup for you.
Q.
What methods of payments do you expect?
A.
We accept cash, card, bank transfers and Paypal.
Q.
What type of facial is best for me?
A.
We recommend a consultation so we can analyse your skin and discuss your options. This is usually done in person, however due to the current circumstances we will be doing consultations virtually.
Q.
How long will it take me to see results?
A.
This completely depends on the condition of your skin, your home care and how consistent you are with your treatments. Some people see results in as little as two weeks, yet results for others can take as long as six months. We will always discuss this in detail at your consultation and appointment. 
Q.
Can I cancel my skin squad program?
A.
Yes! You can cancel at any time, but please let us know as soon as possible.